Manual data entry
The same information keyed into spreadsheets, email, accounting software and CRMs — over and over, every day.
Business automation for Singapore SMEs
Automate repetitive work.
Autonowork helps Singapore SMEs reduce manual admin and operations work through workflow automation, tool integrations, AI-assisted workflows and custom software — so your team can focus on higher-value work.
- Founder-led, direct access
- Less manual work, better consistency
- n8n, integrations + custom software
The problem
Repetitive admin work is quietly draining your team
When capable people spend hours every week on copy-paste, chasing updates and rekeying data, errors creep in, service slows down, and growth starts to depend on hiring more admin staff. Most of this work follows the same rules every time — which means it can be automated.
Chasing updates
Reminders, follow-ups and "any update on this?" messages that eat into every hour of the day.
Disconnected tools
Information stuck in silos between apps that don't talk to each other, so someone becomes the "integration".
Inconsistent processes
Results depend on who does the task and how they remember to do it. Every handover is a risk.
Avoidable errors
Typos, missed steps and duplicated records in repetitive tasks — usually discovered at the worst possible moment.
Key-person dependency
Critical processes live in one person's inbox or memory. When they're on leave, everything slows down.
Automation is not about replacing people. It's about removing the repetitive load so your team can focus on customers, judgment calls and higher-value work.
Services
Practical automation, from audit to implementation
Every engagement starts with understanding how work actually flows today. We combine n8n, proven no-code tools, AI-assisted workflows, tool integrations and custom software — whichever mix solves the problem without over-engineering it.
Automation Audit
From S$300A focused review of one workflow to identify automation opportunities and map out the practical next steps.
- Review of one workflow, start to finish
- Current process mapped and documented
- Tool and approach recommendations
- Estimated implementation scope
- Written report with recommended implementation plan
Best first step — most projects begin here.
Starter Automation
From S$800Quick wins for simple, single-purpose workflows — you don't need a big project to save hours every week.
- Form submission to email notification
- Simple lead capture
- Basic CRM update
- Simple reminder workflow
- Google Sheets or Airtable updates
Often live within days.
Workflow Automation
From S$1,500Multi-step workflows involving logic, integrations, notifications, reporting or AI-assisted steps — designed, built and tested end to end.
- Lead-to-CRM and follow-up automation
- Order exception workflows
- Document intake and processing
- Customer support triage
- Reporting dashboard automation
Scoped after a short discovery conversation.
Custom Software & Integrations
Quoted after discoveryWhen existing tools can't solve the problem, we build bespoke software and integrations that fit the way your business actually works.
- Custom dashboards and reporting
- Internal tools and client portals
- APIs and database work
- Advanced integrations between systems
- AI-assisted systems with human oversight
For complex projects we quote after discovery — no guesswork.
Ongoing Support
From S$300/moAutomations need care as your business changes. A monthly retainer keeps everything running and keeps improving it.
- Monitoring and troubleshooting
- Small improvements and minor changes
- Workflow support
- Monthly check-in
Flexible as your needs change.
How pricing works
We use "from" pricing with clear scope boundaries. Final pricing depends on workflow complexity, number of tools, integrations, data sensitivity and support requirements — for more complex projects we quote after discovery.
Questions about scope or budget? Just ask.
Industries
Built for Singapore SMEs with repetitive operations
We work best with growing SMEs of roughly 5–100 staff where admin, operations or customer-facing teams repeat the same digital steps every day. We focus outreach on priority sectors — but we happily work with any business showing clear workflow pain.
E-commerce
- Order processing
- Returns & refunds
- Support triage
- Inventory alerts
- Review requests
Logistics
- Delivery status updates
- Failed delivery handling
- Driver/vendor coordination
- Order & job intake
- Customer notifications
Accounting & bookkeeping
- Document collection
- Invoice processing
- Client reminders
- Report preparation
Recruitment
- CV intake
- Candidate follow-up
- Interview scheduling
- Profile formatting
B2B services
- Lead management
- Proposals
- Client onboarding
- Reporting
Any SME with repetitive workflows
- Admin & operations
- Sales coordination
- Customer service
- Data-heavy roles
Don't see your industry here? If your team repeats the same digital steps every week, it can probably be automated. Tell us what you'd like to automate.
How we work
A clear process, start to finish
We redesign the workflow before automating it, so we're not just digitising inefficiency. You always know what's happening, what's next, and what it costs.
-
Audit
Discovery call and a focused review of one workflow — mapped, documented and assessed for automation opportunities.
Start here -
Redesign
We simplify the process first: removing unnecessary steps, clarifying handovers and deciding what should be automated versus left to people.
Before any build -
Build & integrate
Automation built with the right mix of n8n, no-code tools, AI-assisted steps, custom code and integrations with the systems you already use.
Scoped after discovery -
Test & launch
Internal testing, user acceptance testing with your team, training and written SOPs — then go-live with a monitoring period.
Tested before go-live -
Support & optimise
Optional monthly support for monitoring, troubleshooting and small improvements — keeping automations working as your business changes.
Ongoing
Why Autonowork
Professional enough to trust, small enough to care
Unlike large agencies with layers of management or generic freelancers, we're owner-operated builders who work directly with you — combining business understanding with hands-on technical delivery.
You work directly with the founder
No account managers, no handoffs. The founder designs and builds your automation personally, with trusted collaborators brought in only when useful.
Fast execution
We can start immediately and deliver working solutions in weeks — no internal approval chains or bureaucratic process.
Workflow-first approach
We redesign processes before automating them, so we never just digitise inefficiency.
Hybrid solutions
We combine n8n and proven tools with custom software — giving you speed and flexibility without vendor lock-in.
Focused attention
We work with a limited number of clients at a time, so every project gets full expertise and care.
Business outcomes over technology
We sell less manual work, better consistency and connected tools — not "AI" or "software" as buzzwords.
What we don't do
- A generic IT company
- An AI hype agency
- A pure web design business
- A low-cost freelancer
- Replacing employees
- Fully autonomous systems without oversight
Example use cases
What automation looks like in practice
Illustrative examples of common SME workflows we automate. These show the kind of work we take on — actual scope, timelines and results depend on your processes, tools and volumes.
Example
Lead capture & follow-up
Enquiries arrive by form, email and WhatsApp — and get followed up when someone remembers.
- Enquiry form pushes the lead straight into your CRM
- Automatic acknowledgement to the prospect
- Follow-up task created and assigned
- Reminders sent until the lead is actioned
Example outcome
Follow-up time drops from hours to minutes, and no enquiry is forgotten — even during busy weeks.
Example
Client onboarding
New clients start with a flurry of emails, forms and documents chased one by one.
- Welcome pack and document checklist sent automatically
- Collection reminders until everything is received
- Client record and folders created in your systems
- Internal team notified when onboarding is complete
Example outcome
Onboarding completes in days instead of weeks, with a consistent experience for every client.
Example
Returns & refunds workflow
Return and refund requests arrive by email and form, then get sorted and chased by hand.
- Customer submits a return or refund request
- Reason classified automatically
- Task created for the operations team
- Confirmation sent to the customer
- Dashboard and ops updated instantly
Example outcome
Requests handled consistently in minutes, with a clear trail — and none lost in an inbox.
Example
AI-assisted document processing
Staff manually read PDFs and emails, then rekey the details into a spreadsheet or system.
- Incoming documents parsed with AI-assisted extraction
- Data validated against your rules
- Clean records written to your spreadsheet or system
- Only exceptions routed to a human for review
Example outcome
Hours of data entry become minutes of reviewing exceptions — with fewer transcription errors.
Example
Automated reporting
Every Monday someone merges data from three tools into one status report.
- Data pulled from your existing tools on a schedule
- Numbers cleaned and combined automatically
- Report or dashboard refreshed before the team needs it
- Alerts when something looks off
Example outcome
The weekly report is ready before the meeting starts — accurate and consistent every single week.
Example
Delivery exception handling
Failed deliveries generate calls, messages and manual coordination between driver, ops and customer.
- Failed delivery triggers an alert automatically
- Customer receives a reschedule link or message
- Driver and vendor coordination kept in one thread
- Dashboard and ops team updated in real time
Example outcome
Exceptions get resolved the same day instead of lingering in someone's inbox.
Want a concrete example for your business? An automation audit reviews one real workflow and shows exactly what can be automated — with a recommended implementation plan. Request an audit.
Get started
Request an Automation Audit
Tell us what your team repeats most. We'll review the workflow, identify practical automation opportunities and give you a clear written report with a recommended implementation plan.
- Automation audits from S$300
- Prefer to talk first? Book a free 30-minute consultation
- We reply within 1 business day
- No obligation, no pushy sales
Prefer email? Write to
hi@autonowork.sg
Autonowork · Singapore-based · Owner-operated
Your details go straight to Autonowork. Prefer email? Write to hi@autonowork.sg — we reply within 1 business day.
FAQ
Common questions about working with Autonowork
Straight answers on pricing, timelines and how we work. If your question isn't here, just ask.
What is an automation audit?
An automation audit is a focused review of one workflow. We map how the work flows today, identify automation opportunities, recommend tools and next steps, and estimate the implementation scope — delivered as a short written report with a recommended implementation plan. Audits start from S$300.
How much does workflow automation cost?
Starter Automation starts from S$800 for simple one- or two-tool workflows. Workflow Automation starts from S$1,500 for multi-step workflows with logic, integrations or AI-assisted steps. Custom software and integrations are quoted after discovery. Ongoing support starts from S$300 per month. Final pricing depends on workflow complexity, number of tools, integrations, data sensitivity and support requirements.
How long does implementation take?
It depends on scope. Simple starter automations are often live within days, while multi-step workflows and custom software are scheduled after discovery. You'll know the timeline before any work begins.
Does automation replace employees?
No. We automate the repetitive parts of business workflows while keeping human judgment where it matters. The goal is less manual work and better consistency so your team can focus on customers, judgment calls and higher-value work.
What tools do you work with?
Our core stack is n8n, Make and Zapier, Airtable, Google Sheets and Google Workspace, Supabase/PostgreSQL, Tally, Calendly/Cal.com, plus APIs and AI APIs (OpenAI, Anthropic, Gemini, OpenRouter and similar). We connect the systems you already use — and build custom software where off-the-shelf tools fall short.
Can you help with government grants or support schemes?
We can help identify whether your automation project may fit available support schemes — such as PSG or EDG — subject to official eligibility and approval. We never promise grant eligibility: clients verify and apply through the official channels, and we can prepare the workflow documentation, project scope and expected productivity outcomes those applications typically need.
Do you only work with Singapore businesses?
We're based in Singapore and focus on Singapore SMEs — typically 5–100 staff, especially in e-commerce, logistics, accounting, recruitment and B2B services. We also work with any business showing clear workflow pain, and with teams in other time zones.
What happens after the automation goes live?
Optional monthly support from S$300 covers monitoring, troubleshooting, small improvements, workflow support and a monthly check-in — so your automations keep working as your business changes.
How do you handle data security?
We follow least-privilege access — only requesting the system access a project actually needs — and avoid storing client data unnecessarily. Confidentiality terms are agreed before kickoff, and you keep full ownership of your data, accounts and automations.